Who We Are

The Headland, England

Who We Are

The Headland, England

Who We Are

Banhoek Lodge, South Africa

Who We Are

Banhoek Lodge, South Africa
Providence-Hotels-Logo

About Providence Hotels

Providence Hotels believes in delivering sustainable value to hotel owners through a value-based approach. We believe that operating within the context of all our company values – Integrity, Pursuing Excellence, Dedicated Growth, Real Relationships and Our Families will lead to growth while maintaining open, honest and meaningful relationships with all stakeholders.

Mission

Increase stakeholder value by empowering independent businesses to consistently generate positive and consistent growth and returns over time under our management.

Vision

Become a leading global independent hospitality management company by tailoring our hospitality approach to the uniqueness of each new quality asset we operate.

Aim

We aim to actively contribute to our local communities both economically and socially and strive to be the top-quality hospitality service provider of choice.

Our Values

Integrity

Our foundation is one of integrity- we are determined to do the right thing at all times and in all circumstances. For us, living with integrity includes delivering on all our commitments, performing within parameters as communicated to all concerned and being fair and honest in all our dealings.

Pursuing
Excellence

We are committed to pursuing excellence. We strive to excel in every aspect of our business and to approach every challenge with a willpower to succeed. We believe that excellence is a mindset and an attitude, and should thus be reflected in all we do.

Dedicated
Growth

We are dedicated to growth and continually refine our management process to incorporate evolutions within the market and new and more efficient ways to express our management views. At the same time, developing and growing our people is key to achieving excellence. We have a passion to explore new opportunities with our clients and grow in our partnerships.

Real
Relationships

We build strong, open and honest real relationships with all our stakeholders, including our clients, service providers and within the Providence Hotels family. The outcome of real relationships is mutual trust and respect within which authentic conversations can thrive.

Our
Families

We value and respect our own personal families as well as the Providence family. We prioritise creating an environment where work and family are not in conflict as we are passionate to see personal relationships flourish. We believe this contributes very positively to a productive and rewarding work experience.

The Providence Hotels Team

We pride ourselves on being a talent developer and our core team includes some of the brightest minds & hardest workers from around the world. Our company’s innovative approach to doing business stems from the many international voices within our global and regional team structures.  

JOE BESTER
Managing Director
SYBRAND ENGELBRECH
Director of Business Development
DAGMAR JUNGBAUER
Director of Operations
CHRISTIAAN VAN SCHALKWYK
Director of Finance Projects
VILJOEN WESSELS
Director of Finance
JESS WHITE
Head of Sales
DAGMAR JUNGBAUER
Director of Operations
THOM HUGHES
Head of Food & Beverage
DANIE BESTER
Facilities Manager
DANIELLE MCGHEE
Head of Revenue
CAROLINE SMIT
HR Officer
MELODIE WESSELS
Compliance & Administration Manager
FRANCO DUNCKER
HR Health & Safety Officer
CHRISTIAAN VAN SCHALKWYK
Director of Finance Projects
VILJOEN WESSELS
Director of Finance

ARMIN WAGNER
Senior Management Accountant

NICOLE WRIGHT
Management Accountant
ROSE DAYMOND
Management Accountant
SAM DAVIES
Head of Accounts
SARAH CAMERON
Accounts Clerk
FIONA BATTY
Group Clerk
ANNA BODNAR
Group Payroll Clerk
BIANCA ULIANA
Accounts Assistant
JESS WHITE
Head of Sales & Marketing
TRISTAN JUNGBAUER
Digital Marketing Manager
NICOLA DIPPENAAR
Senior Graphic Designer
MILANDRI DU PLESSIS
Design & Content Coordinator
PIETER ELS
SEO Specialist
NEIL HUGHES
Managing Director
NADINE POSTMA
Director of Operations
CHERI HUGHES
Head of Revenue Optimisation
LIAM ALEXANDER
Head Of Online & Digital
ELMARIE VAN LOGGERENBERG
Group Financial Manager
CHANTELLE MOGG
Sales and Marketing: Hospitality
NADINE POSTMA
Director of Operations
MICHAEL SADIE
Operations Assistant
CHERI HUGHES
Head of Revenue Optimisation
ELMARIE VAN LOGGERENBERG
Group Financial Manager
LESLIE SOEKOE
Financial Controller
GERHARD BOTHA
Financial Accountant
SARAH HERDIEN
Finance
LIAM ALEXANDER
Head Of Online & Digital
COURTENEY RADEMAKER
Graphic Designer
PIETER ELS
Webmaster & SEO
KRISTYN TAYLOR
Digital Marketing Manager
ESWAN ELS
Front End Web Developer
XANDRI HERBST
Social Media Manager
AALIYAH UMER
Marketing Co-Ordinator

Sybrand Engelbrecht

Director of Business Development

Sybrand has been active in the financial services industry for nearly 8 years. As a dedicated leader and business professional, Sybrand’ s greatest strengths lie in his, hard work and ability to foster teamwork.

He thrives on challenging tasks that require analytical thinking and strategic problem-solving. With a passion for continuous learning, Sybrand constantly seeks opportunities to expand my knowledge and stay ahead in the dynamic business landscape. 

His unwavering work ethic enables him to tackle complex projects and deliver exceptional results. Moreover, he firmly believes in the power of collaboration and teamwork, recognizing that diverse perspectives and collective efforts drive innovation and success.

Sybrand completed his degree in Financial Management degree whilst playing professional cricket for the Cape Cobra’s (Western Province). He also completed his Masters in Business Administration (MBA) through the university of Stellenbosch Business School. Sybrand joined Fairtree in 2017 as Investment Specialist, focusing on investment portfolio structuring for high-net-worth individuals and families. 

Sybrand started incorporating private market exposure to client portfolios and in his last years within Fairtree, focused purely on private market exposure. In 2021, Sybrand relocated to the Netherlands with his family and performed a dual role as Global Investment Specialist along with a leadership role as Director Of Operations within the broader Fairtree Operational Real Estate team. Sybrand commitment to empowering team members, fostering a supportive environment, and leveraging their unique talents, helped achieve shared goals. Sybrand is now focusing all his time on the commercial and business development portion of the business.

Neil Hughes

Managing Director

Neil has been active within the hospitality industry for 24 years and during this time has worked and contributed to all aspects of hotel operations from entry level line staff positions to hotel general management and executive level positions within both international and regional corporate support offices.

Neil’s career started with Protea Hotels in 1998 where he completed in-service hospitality management training within the group through the Granger Bay Hotel School, a division of the University of Cape Town.

Covering all aspects of hotel operations through departmental placements in all operating areas. From hotel operations within Protea Hotels, Neil then moved into hotel interior planning, design and procurement where he was responsible for all aspects of hotel procurement, supplier negotiations, hotel relations and breaking into new and dormant African markets and re-establishing relationships with high-net-worth clients and increasing the company footprint. Neil was later given shareholding within the same company.

Neil then moved his focus into business development for an international hotel management company – The Radisson Hotel Group – where he was responsible for management agreement deal generation, stakeholder/investor relations, contract negotiations, market analysis and debt and equity partner relations. During his time within this role, he concluded and was part of generating more than 40 hotel management deals in both new and developing countries with assets valued in excess of 1,2 billion USD in more than 30 African countries and was part of a dynamic team of hotel developers responsible for multiple brand growth on the African continent.

After spending 5 years in business development, Neil moved within RHG to the position of Area Brand Manager (Africa & Indian Ocean Islands) and he was responsible for ensuring the company’s brand visions, integrity and identities were followed across all aspects of operating and developing hotels under all RHG brands. Neil consulted both internally, to general managers and executives and externally to current and future owners to enhance their understanding of the company brands and business directives as well as the company’s aspirations within Africa.

In February 2019 Neil joined Providence Hospitality (Providence Hotels) and has been instrumental in ushering the company into commercially readiness and gearing the structure up for portfolio growth. Neil is part of the Providence Hotels global steering committee who are the key decision makers for all global SA and UK business development, strategic advisory and operational and developmental requirements for the group.

Nadine Postma

Director of Operations

Nadine is a passionate, dedicated and highly motivated hotelier with more than 25 years of experience in the hospitality sector. She has worked for leading 5-star hotels in Germany, Switzerland, England and South Africa and holds formal qualifications in Business Management.

As Director of Operations, Nadine is responsible for the performance of Providence Hospitality’s South African property portfolio. She is an all-rounder and a problem solver who has successfully managed projects ranging from the openings of new hotels to extension and development projects. Her areas of expertise include operations management, strategy development, financial management, budgeting, forecasting, revenue management, systems and control implementation, human resources, talent development and project management.

Cheri Hughes

Head of Revenue Optimisation

Cheri holds an LLB from the University of Stellenbosch and an MBA from the Graduate School of Business in Cape Town and has experience working with well-known hospitality brands such as Protea Hotels by Marriot, Tsogo Sun, The Cape Grace Hotel, The Saxon Hotel and Singita to name a few.

Heading up Revenue Optimization for Providence Hospitality in South Africa, Cheri brings experience from working within a variety of disciplines in the hospitality industry to her role. These commercial roles range from marketing and revenue management experience to the brokerage of hotel asset acquisitions and strategic consulting.

Cheri believes in continually empowering those around her to become the best versions of themselves and she firmly believes that through this extraordinary companies can be created.

Liam Alexander

Head Of Online & Digital

Liam Alexander serves as the head of online and digital at Providence Hotels, a prominent company in the hospitality industry. With a Bachelor’s degree in Commerce, majoring in Marketing, he demonstrates an impressive blend of academia and hands-on knowledge in the digital space.

Liam’s career kicked off at Agoda.com, a renowned sister company to Booking.com. As a Market Manager, he was entrusted with the critical role of managing several hotels’ online distribution, demonstrating his ability to drive strategic initiatives. His tenure at Agoda.com built a strong foundation, augmenting his skills in data analytics, hotel distribution, and digital marketing. Presently, at Providence Hotels, he oversees the digital marketing efforts of over 30 clients across three regions, underscoring his capacity to manage multiple high-stake projects simultaneously.

Beyond his professional commitments, Liam harbors a strong fascination for computers and artificial intelligence. He is passionate about constant learning and loves to stay updated with the latest advancements in his field. With an impressive track record and a penchant for adapting to new technologies, Liam Alexander continues to steer his team towards success, carving a niche for himself in the digital world.

Elmarie Van Loggerenberg

Group Finance Manager

Elmarie has 27 years of work experience behind her as well as a BCom in Financial Management and diligently leads the Providence Hospitality finance team in South Africa,. Elmarie’s areas of expertise include operational finance, financial systems, hospitality systems, internal controls, monthly reporting, budgeting, forecasting, cash management and cost control.

She has a demonstrated history as a finance manager, working for both local and international hotel groups such as Sun International, Radisson Blu and Westin@Marriott. She has overseen large finance teams for the last 16 years, has run projects in Zanzibar, Windhoek, Gaborone, Swaziland and Nigeria.

Elmarie has successfully managed the finances of countless hotels, as well as golf clubs, spa’s, theatres and large-scale events such as Miss World, Miss South Africa and the Nedbank Golf Challenge.

Chantelle Mogg

Sales and Marketing: Hospitality

Chantelle has enjoyed more than 30 years of service within hospitality and started her career as a receptionist at City Lodge Group in 1991 and immediately fell in love with the industry and its people.

She was very quickly recognised for her dedication and passion and quick promotions started and she then decided to broadened her horizons in the UK where she worked for a four star hotel in South Kensington for two years, before returning to Cape Town.

Throughout her formative career Chantelle has always remained very close to the ongoings of hotel and marketing operations and having worked in all operational hotel departments it has given her a well rounded overview and understanding of the intricacies within the hotel paradigm.

Chantelle then decided to make a shift into sales and marketing, and she instantly resonated all aspects of this role. Her love for people, building quality and long-lasting relationships and the ability to hunt and gather simultaneously was a winning formula. Chantelle joined Three Cities Hotels in 2009 and was promoted to Regional Sales Manager after 9-months and, while managing a team of 13 professional sales executives over a period of 4-years, for 21 hotels in South Africa, learned the importance of understanding revenue in order to achieve budgets.

Chantelle was later head hunted by Extrabold based in Johannesburg to fill the position of Director of Sales for Mount Grace Hotel. With Marriotts take over, she ran a sales team which was extremely successful in generating new business, both in-bound and domestic, as well as maintaining and growing existing business relationships and volumes.

Being a ‘born and bred’ Capetonian and a mother of 2, her plan was always to return to Cape Town and when the time came in 2017 she made the move and decided to started her own brand of Sales & Marketing Representation Company – RepresentCM – with the acquisition of 2 luxury properties within the greater Cape Town region and 24-months later there were 6 hotels in her growing representation portfolio

RepresentCM has grown to a portfolio of 15 properties across the South Africa, assisting with sales representation and revenue and systems consulting.